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We get it, you want to be sure you're choosing the right team. Here are the answers to the questions we hear most often, so you know exactly what to expect when you book a clean with us.
It depends on the time of year and the size of the job, but we’ll always try to offer the earliest possible slot. For urgent work like end-of-tenancy or builder cleans, let us know and we’ll prioritise where we can.
Not necessarily. As long as we’ve arranged safe access, we’re happy to carry out the clean while you’re away and follow up once it’s done. Many clients prefer this, especially for rental or commercial properties.
Not much. Just make sure we can get in, and that any personal items or valuables are moved out of the way if needed. For end-of-tenancy or deep cleans, empty rooms make for the best results.
Yes, we bring everything we need, including all tools, vacuums, and cleaning products. If you have specific requests (e.g. non-fragranced or pet-safe products), let us know in advance and we’ll accommodate it.
It depends on the job, but we’ll give you a clear estimate when we quote. We always work efficiently, without cutting corners, and we’ll let you know if something takes longer than expected.
Both! Some clients book us weekly or monthly, others just need a one-time clean. We’re flexible and happy to work around what suits you best, just let us know what you’re after.
Whether you're after a quick estimate or just want to double-check something before booking, we're here to help. No pressure — just honest answers and a clean you'll notice.